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Online Reservation Management
Synopsis

The story is about a resort located in the Northern Kerala, which offers exquisite services for the tourists. Finding the global competition irresistible, without the help of latest technologies, they approached Aufait.

The Client
Kadavu” is a tourism resort situated on the tranquil banks of the ‘Chaliyar’ –the largest backwaters in North Kerala. Spread over 10 acres of prime waterfront land, the exquisite landscaping, enhances the ethnic feel of the entire resort.

Kadavu welcomes the traveller with 17 independent cottages and several rooms and suites. Here the (Mappila) Muslim style of architecture blends harmoniously with the Hindu styles giving the resort an absolutely unique appearance.

Kadavu also have a state-of-the-art Ayurvedic Treatment Centre, where the visitor can rejuvenate, beautify, condition, and relax themselves with the special herbal recipes of Ayurveda. Besides the famous backwater cruises, and Ayurvedic Health Care, Kadavu also offers opportunity for the tourist to experience the marvels of ‘Theyyam’, ‘Kalaripattyu’ and other local art forms in their traditional settings.

Present Situation

Tourism industry, powered by man’s natural instincts to move from one place to another, has been the fastest growing industry in the world. Tourism is India's third largest export industry after Readymade Garments, Gems & Jewellery. As far as Kerala is concerned, the state's potential for tourism has been well accepted. Kerala with its tranquil beaches, soothing backwaters, exhilarating hill stations and enchanting waterfalls offer the tourists a unique experience, which enchants him throughout his life. Handpicked by National geographic traveler as one among the 50 best destinations in the World, Kerala is being rightly called as “Gods own Country”.

Kozhikode, an ancient trading port in Northern Kerala is a major attraction for the global travelers from the time of ancient travelers like Marco Polo and Ibn Batuta, not to forget the name of Vasco Da Gama, the first foreigner to reach Indian sub continent via the sea routes Still the tourist spots of Kozhikode with its spice gardens and exotic landscape enchants the global tourist.

Today, tourism is Kerala’s boom industry and one of the fastest growing sectors. With the growth of the industry, competition also started mounting up. Constant efforts are on to promote Kerala abroad and marketing strategies are being evolved along with new and exciting tourism products. The state department of tourism along with private entrepreneurs is taking steps to improve the facilities and infrastructure at places with tourism potential.

Business Challenge

Holidays are always precious occasions for anyone who plans to enjoy the same. He/she who decides to have a sojourn will be extremely interested to make it a memorable affair. They will be interested if they can have a bird’s eye view of the place where they are going to spend their precious holidays. They will also be looking forward to plan their holidays well in advance and fix their stay even before setting out from their residence

Those days are gone when a person who plans a holiday tour picks up the phone and rings up a travel or tour agent. Today everyone in a holiday mood would like to log on to a search engine in the Internet and acquire all the required information at the click of a mouse.

For those who choose to have Internet as a podium to chart out their sojourn, innumerable number of sites is available to serve their purpose. With a number of tourism portals mushrooming in the net, there is every chance for Kadavu to be thrown out of the race.

Solution
We at Aufait found that a website which can market a high quality holiday resort to a global audience is the immediate need of the client. The website should provide all the minute information anyone would require when looking to book holiday accommodation. Information about the property, look & feel for the property, surrounding areas etc. It should also allow visitors to easily check availability and it should also help them book and pay for their stay online.

Aufait designed an Online Reservation Management System in order to make Kadavu resorts reach out to people all over the world and help them to design their travel plans by the click of the mouse With the help of this system tourists can reserve their rooms and also can make online payments.

Results

In short the website virtually transferred the resort and its reception counter to the computer monitor of the prospective customer.

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